Certification Visibility Agreement

1Public Verification Tool

Your certification status is publicly verifiable through the Model ID verification tool at model-id.com/verify. This allows agencies, brands, and other industry participants to confirm your certification is valid.

1.1 What is publicly visible:

• Your name (as certified)
• Your unique certificate number
• Your certification status (Active, Suspended, Revoked, Expired, or Withdrawn)
• Your certification issue date and expiry date
• Your user type (Model, Creative Professional, etc.)
• Your verification badge (visual confirmation of status)

1.2 What is NOT publicly visible:

• Your contact information (email, phone, address)
• Your date of birth or age
• Your uploaded identity documents
• Your payment information
• Details of any reports filed about you
• Details of any investigations
• Specific reasons for suspension or revocation
• Your internal account history or activity

1.3 Verification by third parties:

• Anyone may verify your certificate using your certificate number or verification QR code
• Verification returns only the information listed in section 1.1
• We may provide verification API access to authorized industry partners
• API access is subject to separate agreements and does not expand what information is visible

2Founding Member Directory (Optional)

• If you are approved as a Founding Member, you may choose to appear in our public Founding Member Directory
• Directory participation is entirely optional and separate from the verification tool
• You control your directory visibility through your account settings and may change this preference at any time
• Removing yourself from the directory does not affect your verification tool listing

3Profile Photo and Images

• You may upload a profile photo as part of your certification
• Your profile photo may be displayed in the verification tool results, the Founding Member Directory (if you opt in), and in your digital certificate
• You retain all rights to your photo. By uploading, you grant IMF a non-exclusive license to display it for certification purposes only
• If you delete your account in good standing, your photo will be removed from public display within 30 days
• If your certification is revoked for safety or severe reasons, your photo may be retained in verification records to protect industry participants from misidentification

4Certification Status Changes

Your certification status may change during or after your certification period.

4.2 Suspension:

Suspension is a temporary measure. Your certification may be suspended due to:

• Warning points: Accumulating 7 or more warning points from verified reports triggers automatic suspension
• Precautionary suspension: During investigation of serious concerns, we may suspend certification until a decision is reached

Suspension duration:

• First suspension: 30 days
• Second suspension: 90 days (with final warning)
• Third suspension or pattern of issues: May result in revocation

After suspension ends:

• Status returns to “Active” (assuming certification hasn't expired)
• Suspension history remains visible for 1 year after each suspension ends
• After 1 year with no visible suspension history, the record is removed entirely
• Internal account history retains all suspension records (visible only to you and IMF admins)

4.3 Precautionary suspension during investigation:

• We may suspend your certification while we investigate serious reports
• If the investigation clears you, suspension is lifted and no public record remains
• Precautionary suspension does not count as a "suspension" for escalation purposes if you are cleared

4.4 Revocation:

Revocation is permanent removal of your certification. This may occur due to:

• Serious safety violations
• Severe criminal conduct
• Pattern of repeated suspensions
• Serious professional misconduct
• Fraud or misrepresentation

Revocation cannot be reversed, but you may appeal the decision within 30 days.

4.5 Notification:

• You will be notified via email before any status change takes effect
• For warning-point suspensions: Notification at 5 points (warning) and 7 points (suspension)
• For precautionary suspensions: Notification as soon as practicable, explaining the investigation
• For revocations: Notification with full reasoning and appeal information
• Emergency precautionary suspensions for immediate safety concerns may take effect before notification

5Account Deletion and Data Retention

You may request deletion of your Model ID account at any time. However, certain records are maintained as described below.

5.1 If you delete your account IN GOOD STANDING:

(Never suspended, never revoked, no unresolved reports)

This prevents someone from obtaining certification, using it to book work, then deleting evidence of their certification. It also prevents certificate fraud.

5.2 After suspension(s) but no revocation:

Same as 5.1 — past suspensions do not affect your deletion rights if you're currently in good standing.

5.3 With unresolved reports:

• Account deletion is paused until reports are resolved
• You will be notified of pending reports
• Once resolved, deletion proceeds per 5.1 or 5.4 based on outcome

5.4 After revocation:

Your revocation record is maintained based on the category:

5.6 What you CANNOT delete:

• The fact that a certificate number was issued
• Audit logs required for legal compliance (not publicly visible)
• Records subject to active legal proceedings or investigations

6Name Changes

• If you legally change your name after certification, you may request an update to your certificate
• Updated certificates will display your new name
• We may require documentation of legal name change
• Previous names are not publicly displayed, but may be retained internally for identity verification and fraud prevention
• For safety or severe revocations, if there is evidence of using name changes to evade accountability, both names may be displayed

7Certification of Minors (Under 18)

• If you are under 18, your parent or legal guardian must provide consent during certification (Step 5), covering your application, the Ethical Charter, Code of Conduct, and this agreement
• Your parent/guardian is listed on your account as the consenting adult and receives copies of important notifications
• When you turn 18, you become the sole account holder automatically based on your date of birth
• Minor certification follows the same visibility rules as adult certification — age, date of birth, and parent/guardian information are NOT publicly visible
• Reports involving minors are escalated for senior review, and appropriate authorities may be involved if safeguarding concerns arise

8Reports and Investigations

Model ID operates a reporting system to maintain industry safety and certification integrity.

8.1 If you file a report:

Named Reports:

• IMF staff know your identity and can investigate
• The reported party is informed a report exists and receives details to respond
• Your identity MAY be shared with the reported party as part of investigation or resolution
• Your report may lead to enforcement action (warnings, suspension, revocation)

Anonymous Reports:

• IMF staff know you submitted a report (for follow-up purposes only)
• The reported party is NOT informed and receives NO information
• Your identity is NEVER shared with the reported party
• IMF cannot investigate or take enforcement action based solely on one anonymous report
• Your report documents a pattern that may influence future certification decisions

8.2 If someone files a named report about you:

• You will be notified and receive details sufficient to respond
• Reports are classified by tier (Administrative, Professional, Safety, Severe)
• Verified reports may result in warning points; 7 points triggers suspension
• Serious issues may result in immediate suspension or revocation

8.3 If someone files an anonymous report about you:

• You will NOT be notified or know the report exists
• No enforcement action from a single anonymous report
• Multiple anonymous reports creating a pattern may lead to additional scrutiny at renewal

8.4 Report retention:

Reports themselves are never publicly visible. Only outcomes (suspension or revocation) may become visible if enforcement thresholds are reached.

9Third-Party Integrations

• We may provide verification services to authorized third parties (agencies, brands, platforms) via verification API access, embedded badges, or bulk verification
• Third-party access is limited to information already publicly visible in the verification tool — no additional personal data is shared
• Third parties are contractually bound to use data only for verification
• You cannot opt out of third-party verification access, as public verifiability is core to the certification's purpose and value

10Disputes and Accuracy

• If you believe your certification status is displayed inaccurately, contact support@model-id.com
• We will investigate and correct any factual errors within 30 days
• Disputes about the merits of suspension or revocation decisions are handled through the appeals process, not as data accuracy complaints
• During dispute investigation, your current status remains displayed unless we determine an error occurred

11Why We Maintain These Records

Model ID exists to protect the modeling industry from exploitation, fraud, and safety risks. Maintaining accurate, public certification records:

• Prevents individuals from misrepresenting their certification status
• Protects agencies and brands from unknowingly hiring uncertified or revoked individuals
• Protects models from working with individuals who pose safety risks
• Maintains the integrity and trust of the certification system
• Creates accountability in an industry historically lacking oversight
• Supports our mission as a public benefit organization

This is consistent with how professional licensing boards worldwide maintain public records of certification status and disciplinary actions.

12Changes to This Agreement

• We may update this agreement to reflect changes in our practices, legal requirements, or certification program
• Material changes will be communicated via email at least 30 days before taking effect
• Continued use of Model ID after changes take effect constitutes acceptance of updated terms
• If you do not accept material changes, you may delete your account (subject to retention provisions in Section 5)

13Contact

For questions about this agreement or your certification records:

• General inquiries: support@model-id.com
• Privacy/data requests: privacy@model-id.com
• Appeals: appeals@model-id.com

International Modeling Foundation, Netherlands