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Mental Health & Support Resources — Germany

Independent organizations across Germany for mental health, eating disorders, sexual harassment, and gender-based violence. Model ID is not affiliated with any of these organizations.

If you are in immediate danger, call 112 (EU emergency). For 24/7 crisis support in German, see our Support page for hotlines including Telefonseelsorge and Hilfetelefon Gewalt gegen Frauen.

Nationwide

National resources

Bundesinstitut für Öffentliche Gesundheit (BIÖG) — Beratungstelefon Essstörungen

Eating disordersDirectory

Government-backed eating disorder counseling line with a national database of certified counseling centers throughout Germany. Confidential, anonymous, free. (Note: BZgA was renamed to BIÖG in 2024 — the older URL still works.)

Bundesfachverband Essstörungen e.V. (BFE)

Eating disordersDirectory

National professional association of eating disorder treatment and counseling centers. Offers an overview of available treatment places nationwide.

Hilfetelefon Gewalt gegen Frauen

Violence against womenSexual violenceHarassmentWorkplace harassment

Free, anonymous 24/7 support in 18 languages including English. Covers all forms of violence against women: sexual harassment, sexual violence, harassment at work, stalking, domestic violence.

bff: Frauen gegen Gewalt e.V.

Violence against womenSexual violenceDirectory

Umbrella organization of over 210 women’s counseling centers and rape crisis centers in Germany. Search tool to find a specialist center in your area.

Männerhilfetelefon — Gewalt an Männern

Violence against menHarassment

Free counseling for men affected by violence, harassment, or abuse.

Telefonseelsorge

Mental healthCrisis supportSuicide preventionEmotional support

Free and anonymous nationwide crisis counselling service, available 24 hours a day, 365 days a year. Support for loneliness, grief, life crises, suicidal thoughts, and other emotional distress. Over 100 regional centres staffed by more than 7,700 trained volunteer counsellors. Run by the Protestant and Catholic Churches in Germany. Mail and chat counselling also available. Caller’s number does not appear on phone bills or call logs.

European number:116 123
Chat & email counselling:online.telefonseelsorge.de
24/7, 365 days a year

Krisenchat

Mental healthCrisis supportChat onlyUp to 25

Nationwide, free, anonymous psychosocial chat-based counselling for young people aged up to 25, available 24/7. Available via WhatsApp, SMS, and WebChat. Over 400 trained psychosocial specialists support users with mental health distress, life crises, suicidal thoughts, bullying, violence, or family conflicts. Germany’s largest digital counselling service of its kind with over 200,000 sessions conducted to date. Available in German, Ukrainian, and Russian. Registered non-profit.

WhatsApp · SMS · WebChat:krisenchat.de
24/7

Deutsche Depressionshilfe — Info-Telefon Depression

Mental healthDepressionInformation & signposting16+

Nationwide information line operated by the Deutsche Depressionshilfe foundation. Provides information and orientation for people with depression, their relatives, and others seeking help. Signposts users to support services within the German healthcare system. Does not replace medical or psychotherapeutic treatment. Funded by the Deutsche Bahn Foundation.

Mon, Tue, Thu 13:00–17:00 · Wed, Fri 08:30–12:30

Industry-specific

Industry-Specific Support

Themis Vertrauensstelle provides confidential legal and psychological counseling for harassment and violence in cultural and media industries (film, TV, theatre, music). Models working on cultural/media productions may fall within their scope. Fashion modeling specifically is not currently part of their formal coverage, as it would require a modeling industry body joining their funding network. We are exploring this. If you experienced harassment on a film, TV, theatre, or music project, Themis may be able to help.

Regional

Berlin

LARA — Fachstelle gegen sexualisierte Gewalt

Sexual violenceHarassmentWorkplace harassment

Counseling and crisis intervention for women, trans, inter, and non-binary people aged 14+ affected by rape, sexual assault, or sexual harassment (including workplace). Free, confidential, available anonymously. Phone, in-person, email, and video counseling.

Fuggerstraße 19, 10777 Berlin

Wildwasser e.V. Berlin

Sexual violence

Counseling for women and girls affected by sexualized violence. Multiple Berlin locations. Individual counseling, self-help groups, and crisis intervention.

Self-help & Counseling:030 693 91 92
Girls’ Counseling Mitte:030 282 44 27
Girls’ Counseling Wedding:030 486 28 222
Girls’ Crisis Line:030 21 00 39 90

Frauenkrisentelefon Berlin

Crisis supportViolence against womenEating disorders

Counseling for women in crisis situations including violence, eating disorders, depression, anxiety, isolation, addiction.

Dick und Dünn e.V.

Eating disorders

Berlin-based counseling for eating disorders. Individual, group, family, and partner counseling. Specialised groups for women aged 18–25.

Regional

Hamburg

Notruf für vergewaltigte Frauen und Mädchen e.V. (Frauennotruf Hamburg)

Sexual violenceWorkplace harassment

Specialist counseling for women and girls affected by sexual violence, including workplace harassment. Confidential, free, anonymous option available.

Opferhilfe Hamburg e.V.

TraumaCrisis support

Psychotherapeutic counseling and trauma intervention for adults (18+) affected by violence, crime, or accidents. Open to women and men.

Paul-Nevermann-Platz 2-4, 22765 Hamburg

Allerleirauh e.V.

Sexual violence

Counseling for girls, young women, and gender-queer young people aged 13–27 affected by sexual violence. Free, anonymous option available.

Dolle Deerns e.V. — Fachberatungsstelle gegen sexuelle Gewalt

Sexual violence

Counseling for girls and young women up to age 27 affected by sexual violence. Phone and in-person sessions.

Niendorfer Marktplatz 16, 22459 Hamburg

Waage e.V. — Fachzentrum für Essstörungen Hamburg

Eating disorders

Hamburg’s specialist center for eating disorders. Established since 1990. Phone consultations and online counseling for those affected and their families. In-person sessions for women, trans* and non-binary people aged 18+.

Eimsbütteler Straße 53, 22769 Hamburg

sMUTje (Therapiehilfe gGmbH)

Eating disorders

Counseling for children and young people (11–21) affected by eating disorders, and for their families. Trans*, inter, and queer people welcome. In-person and video appointments by arrangement via website.

Regional

Munich

Frauennotruf München (IFFRA e.V.)

Sexual violenceHarassmentWorkplace harassment

Counseling for women affected by sexual harassment, sexual assault, and sexualized violence. Confidential, anonymous, free. Phone, online, video, and in-person counseling. English-speaking counselors available.

Saarstr. 5, 80797 München

Wildwasser München e.V.

Sexual violence

Counseling and support for women affected by sexualized violence in childhood, adolescence, or adulthood.

ANAD e.V. Versorgungszentrum Essstörungen

Eating disorders

Established since 1984. Counseling, therapy referrals, and supported housing for people affected by eating disorders. One of the most established eating disorder organizations in Germany. (Now operated by AWO Bezirksverband Oberbayern e.V.)

Poccistraße 5, 80336 München

Cinderella e.V. — Aktionskreis für Ess- und Magersucht

Eating disorders

Munich-based eating disorder counseling, publicly funded by the City of Munich, the Bezirk Oberbayern, and the Bavarian Ministry for Environment and Health. Low-threshold initial consultations, ongoing counseling, online programs, and group sessions. First two consultations free.

Gaßnerstraße 17, 80639 München

Therapienetz Essstörung

Eating disorders

Specialist eating disorder counseling with locations in Munich plus across Bavaria (Augsburg, Bad Reichenhall, Dachau, Erding, Garmisch-Partenkirchen, Ingolstadt, Landsberg, Rosenheim, Weilheim, Nürnberg, Regensburg). Networked with regional outpatient and inpatient care.

Sonnenstraße 2, 80331 München

IMMA e.V.

Sexual violence

Counseling for girls and young women affected by sexual abuse, domestic violence, and trauma. Includes a Bavaria-wide help portal.

About these resources

Model ID maintains this list as a reference for our community. We do not endorse, vet, or formally partner with any of the listed organizations. They are independent services and their availability, hours, and offerings may change.

If you find an outdated entry or want to suggest an organization to add, please contact us at support@model-id.com.

For immediate crisis support, see our Support page.

Last updated: May 2026